Important safety notice: Kilns operate at high temperatures and mains voltage. For safety, turn off and isolate power, let the kiln cool completely, and keep the area clear of combustibles. Internal inspections, repairs, or testing should only be carried out by a competent person/qualified electrician. Use this page to identify symptoms and share them with our service team so we can advise the correct next step.
Check main electrical supply switch
Fuse blown / breaker tripped
Cable connection failure
Check kiln controlling contactor
Loose connection
Contactor failure
Check kiln door / lid switch
Switch switched on
Switch incorrectly engages
Switch failure
Check Controller
Controller not switched on
Loose connections
Controller faulty
Thermocouple circuit inoperative
Fuse in controller blown
Kiln Does Not Reach Temperature
Heating element failure
Heating element broken in chamber
Heating element broken at connection with electrical supply cable to element
Ageing elements
Too much weight of product and kiln furniture
Programmed heating rate set outside the kiln capabilities
Top bung left out during the total up cycle
Badly fitting (worn) top bung
Worn door seals
Uneven Heating
Heating element(s) faulty
Top bung left out during the total up cycle
Badly fitting (worn top bung)
Worn door seals
Uneven placing of ware within the kiln chamber
Too densely packed ware in the chamber
Kiln Over-firing
Main control contractor fused in
Thermocouple pushed back into the insulation
Incorrect programming for the type of firing being undertaken