Important safety notice: Kilns operate at high temperatures and mains voltage. For safety, turn off and isolate power, let the kiln cool completely, and keep the area clear of combustibles. Internal inspections, repairs, or testing should only be carried out by a competent person/qualified electrician. Use this page to identify symptoms and share them with our service team so we can advise the correct next steps.
If these checks do not identify the problem, our service team can help. Find out more about kiln servicing, replacement elements and spare parts, or contact us for advice.